Shipping Policy

SHIPPING POLICY

Same Day Delivery

Yes, we do! Same Day Delivery services are available in Mitchell Shire Area and has a shipping fee of based on how far you are from the store.

Orders placed before 11:00 AM will be delivered before 5:30 PM the same day. If you place your order after 11:00 AM, then you’re order will be delivered to you before 5:30 PM the following business day.

Standard & Express Shipping

All standard & express shipping is sent via Australia Post.

We aim to have orders packed within 1-2 business days.

Your order is expected to be delivered in 2-5 business days within Metro areas. Regional destinations may take up to 7 business days. International destinations may take up to 4 business weeks.

Changing Delivery Address On My Order After I Have Placed It?

If your order has been processed and dispatched we cannot alter its destinations.

However if you have just placed your order and have realised you have made an error, please contact us either at: info@southsidestockfeeds.com.au or call us during our business hours at: (03) 5782 2866.

Where Is My Order?

Once your order has been placed and dispatched you will receive an email and a text with your order tracking information.

  • Please note: After your tracking has been sent, it may take up to 24 hours for the tracking details to come though on the Australia Post website.

We use Australia Post for all our orders, and you can veiw where your parcel is via their website: www.auspost.com.au.

If your order has been marked as delivered on our end and you have not received your order, please contact us at either: info@southsidestockfeeds.com.au or call us during our business hours at: (03) 5782 2866.