COVID-19 AUGUST UPDATE
A message to all our Kilmore and Mitchell Shire Customers
Dear Southside Stockfeeds Customers,
Thank you so much for supporting us through these tough times. We are grateful that you have cooperated with the restrictions and followed the information and advice provided by the Victorian Government. For us, it is business as usual and our hours have not been affected.
COVID-19 Update - Lock down Restrictions
Health & Safety
Health and safety is our number 1 priority for all our customers, staff and community. The Mitchell Shire is now in Stage 3 Restrictions and we are complying with the Victorian Government's Restrictions.
All staff will be wearing a mask whilst in our store. Hand sanitiser is available at our counters. Counter tops, equipment, trolleys, doors and EFTPOS terminals will be regularly cleaned to keep you safe.
Store & Service Trading Hours
Our store hours remain the same and we are open 7 days a week at the following times:
Monday - Friday: 8:30AM - 6:00PM
Saturday: 8:30AM - 2:00PM
- Rod Thompson will still be here to buy your wool. Just call us in advance to let us know you are coming. 9:30AM - 11:00AM (SHARP)
Sunday: 9:30AM - 2:00PM
Rug Repairs: Sherryn from Axcel Park Rug Repairs will still be repairing your rugs. Just drop off the rugs and you will be notified when they are ready to pick up.
Dog Wash: Our DIY Dog wash is available 24/7 and is being regularly cleaned.
Product Limits & Stock
We have spoken with our suppliers and we can reassure you that we will not run out of our regular brands and feeds. We have not placed any limits on our stock at the moment and hopefully will not need to in the future.
If you would like to be able use our Pick-Up service please order on the phone or online and we will have your order ready in the next hour. You can also allow someone else to pick up your order on your behalf.
For same day delivery your order must be placed before 11.00AM. You can place your order over the phone or online.
However we WILL NOT be delivering items to Stage 4 Areas. If you are after an item, and are in a Stage 4 area we will mail it to you.
Shop over the Phone
Call us during our store hours and we will help you find the products you need. We offer Pick Up and Delivery over the phone. Just call us at: (03) 5782 2866.
There are a number of ways you can shop online with confidence:
- Contactless Pick-Up
- Contactless Delivery
If you have any questions or concerns, please do not hesitate to contact us at Southside Stockfeeds.
Call us at (03) 5782 2866 or email us at firstname.lastname@example.org
Thank you for your support and understanding.❤️
Team Southside Stockfeeds
For the latest updates and details of our online shopping options (including Delivery and Pick Up), see our website here.